Store Policies
Guarantee
All items have a 30 day money back guarantee. If you are not completely satisfied with your purchase, contact our Customer Service Department listed below.
Customer Service - 1-800-888-3253
Monday - Friday 8:00 A.M. - 5:00 P.M. central time. If for any reason you have a question or comment, please call. All merchandise is 100% Satisfaction Guaranteed! Please call to receive an RA# for returns/exchanges. Please indicate RA# on outside of return package.
Order By Phone - 1-800-888-3253
Monday - Friday 8:00 A.M. - 5:00 P.M. central time. Ask for the Merchandise Department. Please forward payment by mail immediately (if paying by cash, check or money order). Please have your credit card ready to provide the correct information. Order will be processed immediately after payment is received.
By Mail
List catalog number, price, quantity, color, etc, enclose payment ( if cash, check or money order) and send in an envelope to:
Merchandise
c/o MPG
9730 Reavis Park Drive
St. Louis, MO 63123
By Fax - 1-314-638-5372
Available 24 hours a day, 7 days a week. Write down the catalog number, price, quantity, color, etc. Please forward payment by mail immediately (if paying with cash, check or money order). Order will be processed immediately after payment is received.
Methods of Payment
We accept the following forms of payment: Cash, Check, Money Order or Credit Card.
Delivery Information
All orders are processed upon receipt after cash, check or money orders are received. You can expect delivery within 4 weeks or sooner; most orders will be shipped within 2-3 days. We usually ship via UPS. Please insure that you include a mailing address (no P.O. Boxes) on the order. Rush orders are available at additional charge. Some items may be temporarily on back order; shipment will be made as soon as items are received. Please call 1-800-888-3253 for shipping cost charges for second day or next day air.
International Orders
We encourage International Orders. Orders will be shipped via World Mail and your package should arrive 7 to 21 days after your order is received.
Sales Tax
We are required to collect sales tax on orders shipped to Missouri, which will be automatically applied to your online order.
Security
All online orders are handled with industry-standard SSL encryption.
When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted form, then decoded when it gets to us.
For added security, we also encrypt the credit card number when we forward it to the merchant.
